Showing posts with label demand. Show all posts
Showing posts with label demand. Show all posts

Sunday, 26 May 2013

Advertising doesn't create new demand

 

Advertising makes us buy stuff goes the argument. There’s even a name for it; “false demand”


A large number of folks are basically broke today because of the false demand created by commercial advertising. Using monies gathered from bad credit, lousy mortgage loans and lack of savings, they went out to the market place and bought tons of stuff that they didn’t really need, really want, to satisfy the false demand created by the advertisers in this country.


This all sounds right doesn’t it? Advertising is all about making us buy stuff – more advertising sort of forces us into buying things that we don’t need.

The problem is that quite simply this argument is untrue.


“The null hypothesis that advertising does not cause consumption cannot be rejected, but some evidence that consumption may cause advertising is presented.”


Far from advertising being a cause of our consumer society, it is rather a symptom of said society. The research above is general – looking at aggregate advertising expenditure. If we take it down to the specific product level – here for booze and fags:


In an empirical application to data for the alcoholic drinks and tobacco markets in the United Kingdom, it is concluded that aggregate advertising appears to have had little or no effect upon product demand in this sector over the past three decades.


Yet again there is no evidence that advertising creates new demand. Indeed, if you were to sneak into the hallowed Mad-Men halls of the advertising fraternity, you’ll discover that they’ve known this for years. Advertising assumes a static market and seeks to maximise share for the product within that market.

If you think about this for a minute, it makes sense. Why should I spend my client’s scarce cash on making the market bigger – promoting sausages rather than Fred’s Grand Yorkshire Sausage, The Champion on Your Plate?

I find it rather odd that otherwise intelligent people don’t take the trouble to understand the basics of something that is both ubiquitous and also the subject of their opprobrium. I wrote this a while ago when pop-philosopher Alain de Botton has an ill-informed go at advertising:


Mr de Botton falls into a very familiar trap when talking about advertising – that its messages are somehow different from the millions of other messages we receive, process and respond to in our lives. And our philosopher goes further to suggest some kind of balancing of advertising – doubtless under the control of Platonic Philosopher Kings or maybe just the vanguard of the ‘general will’.

Advertising messages are mere communications – of course they seek to nudge us, at least insofar as their objective is to affect our behaviour. Most commonly the purpose of advertising is not to sell you something but to persuade you to carry on buying the thing you’re already buying. The promotion of brand loyalty – the core purpose of much advertising – is, if anything, anti-nudge.


To take one example, you want to have the time available to you throughout the day and there’s a handy little invention called the wristwatch. You don’t go in search of buying that watch because of the shiny Omega advertisement on the back page of your magazine. Nor does your search commence because Rolex sponsor the clocks at Wimbledon. Your demand – ‘I want a new watch’ – isn’t created by advertising but the choice of which particular watch you buy may indeed be shaped by those adverts.

The point about the advertising is that, when I think of a watch, I think of a particular brand (more usually a set of brands). That is why we advertise. And it doesn’t matter whether it’s fast food, cars, shoes or jewellery, advertising is always about brand equity – about making sure that your brand is in the consumer’s mind when she is in the market to buy that product.

The quote at the top is straight from the Naomi Klein playbook. It may be the case that our avarice is the root of our economic problems (for the record, I think this is nonsense) but rather than ask about that avarice what we do is shoot the messenger. Many years ago, I was told by the boss of an advertising agency that advertising was a mirror held up to society. And if we don't like what we see then the problem is with society not with advertising.

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Sunday, 17 April 2011

Some people really don't get it at all do they?

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Sometimes the inability of people to grasp the basics of human behaviour staggers me:

Why Does Everybody Own Their Own Lawnmower?

 

Where do we start with this? Well the argument put forward runs like this apparently:

Surely there could be just one lawnmower for every 10 households (I just made that number up of course), there could be a modest hourly rental fee, with a weekend premium, and an online reservation system.

But, okay, yes, there is a genuine cost to organizing such a system, and maybe lawnmowers don't cost all that much. Still in my time in the burbs I don't remember anyone ever simply suggesting sharing a lawnmower between two neighboring households, a rather simple arrangement.

There isn't some sort of jolly sharing of lawnmowers (except in emergency of course when neighbourliness does kick in) because lawnmowers are pretty cheap and we like to have our own. We like that we don't have to book it for 2.25 on Wednesday afternoon - especially when it tipping with rain at the particular time and it's the only mowing slot available. So we either plough up the lawn or let the grass grow for another week.

If there was a market for shared lawnmowing such arrangements would exist and be paid for - there isn't such demand so the service doesn't exist.

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